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Contributor
Posts: 17
Registered: ‎12-31-2013
My Device: blackberry q5
My Carrier: vodafone
Accepted Solution

camera hanging issue whaen upgraded to os 10.2.1

hi1 on28th feb when 10.2.1 release i upgraded my blackberry 10 device on it after upgrading my camera is hanging and taking no one of pictures i have restart my device. but it dosen't take no one of change camera is not working. and there one more issue i m having blackberry q5 model no. SQR100-3 nfc is not working it shows nfc is not supported by your device. help me im in trouble.

Forums Advisor III
Posts: 1,163
Registered: ‎01-05-2014
My Device: BlackBerry Passport - Z30 - Z10 - Q5 - Playbook
My Carrier: Not Specified

Re: camera hanging issue whaen upgraded to os 10.2.1

Firstly Restart your Device , if nothing changes then wait for a day or 2 because a new update takes time to adjust with the Device

Regards Eree - Follow me on Twitter - Facebook - Google+

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Contributor
Posts: 17
Registered: ‎12-31-2013
My Device: blackberry q5
My Carrier: vodafone

Re: camera hanging issue whaen upgraded to os 10.2.1

Before your advice I have done this thing
Forums Advisor III
Posts: 1,163
Registered: ‎01-05-2014
My Device: BlackBerry Passport - Z30 - Z10 - Q5 - Playbook
My Carrier: Not Specified

Re: camera hanging issue whaen upgraded to os 10.2.1

Wait for a day - Because A new Update takes time to get Normal

Regards Eree - Follow me on Twitter - Facebook - Google+

For More visit My Blog
Guru I
Posts: 18,650
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.1.2582; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: camera hanging issue whaen upgraded to os 10.2.1

Ereeamazing, I'm sorry but you don't know what you're talking about here. This is not something that should be happening even after an OS update.

The NFC issue:

http://docs.blackberry.com/en/smartphone_users/deliverables/50903/mes1344351337609.jsp

As for the camera issue, can you be a little more specific on what happens? Can you edit the camera settings and change where pictures are stored? Device vs. Media card, etc.?
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1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
Forums Advisor III
Posts: 1,163
Registered: ‎01-05-2014
My Device: BlackBerry Passport - Z30 - Z10 - Q5 - Playbook
My Carrier: Not Specified

Re: camera hanging issue whaen upgraded to os 10.2.1

Sorry :smileyhappy:

Regards Eree - Follow me on Twitter - Facebook - Google+

For More visit My Blog
Contributor
Posts: 17
Registered: ‎12-31-2013
My Device: blackberry q5
My Carrier: vodafone

Re: camera hanging issue whaen upgraded to os 10.2.1

Yes I can change and sorry by mistake I entered wrong date it's 28 Jan not 28 Feb sorry.
Forums Advisor III
Posts: 1,163
Registered: ‎01-05-2014
My Device: BlackBerry Passport - Z30 - Z10 - Q5 - Playbook
My Carrier: Not Specified

Re: camera hanging issue whaen upgraded to os 10.2.1

Oh that means you are having this issue since a month

Regards Eree - Follow me on Twitter - Facebook - Google+

For More visit My Blog
Guru I
Posts: 18,650
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.1.2582; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: camera hanging issue whaen upgraded to os 10.2.1

If you change to another location for saving does it help?
--------------------------------------------------------------------------------
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
Contributor
Posts: 17
Registered: ‎12-31-2013
My Device: blackberry q5
My Carrier: vodafone

Re: camera hanging issue whaen upgraded to os 10.2.1

May be I will be do!