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BlackBerry® Q5

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Contributor
maxjen
Posts: 10
Registered: ‎10-28-2013
My Device: Blackberry Q5

multiple Issues with my BB Q5

Getting multiple Issues with my BB Q5

 

The callers are saying they dialed my number and rang it multiple times.. I dint get any alert or even can't see as missed calls.

 

Few of them, mentioned why dint you pick up..

 

Can't see the emails . getting issue with BB Hub.. sometimes it shows NO one is Contact list.

 

Mobile hanging problem and many more..

 

I dint dropped it and OS is up to date, have had to restart at least 15 times.

 

Please somebody help.

New Developer
eliasattieh
Posts: 29
Registered: ‎06-11-2013
My Device: BlackBerry Z10 RED EDITION

Re: multiple Issues with my BB Q5

Hello clicking hard resset  apply button it off for 15 seconds.

If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.
Contributor
maxjen
Posts: 10
Registered: ‎10-28-2013
My Device: Blackberry Q5

Re: multiple Issues with my BB Q5

Hello friend..

 

Thank you for replying on the issue..

 

I was wondering, if it would erase all data?

 

If yes.. then how can save the data before resetting the device?

 

Thank You

Contributor
maxjen
Posts: 10
Registered: ‎10-28-2013
My Device: Blackberry Q5

Re: multiple Issues with my BB Q5

I did it multiple times.. .. but not workin.. same issues and getting worse.