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BlackBerry® Q5

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Contributor
navigator303
Posts: 10
Registered: ‎01-24-2013
My Device: Blackberry Q5 sqr 100-2
My Carrier: utility warehouse
Accepted Solution

q5 model latest os?

I have just taken delivery of a new Q5 hand set

Its operating software version is 10.1.0.23009

 

Before I look for help with problems I have is this version the latest? If not from where to I download the correct version?

 

Thanks All

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JSanders
Posts: 85,166
Likes: 23,028
Solutions: 5,925
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: q5 model latest os?

Device operating system releases are "released" by specific carriers once they have certified and trained their support techs. So your OS release may be the latest for your device from your mobile provider.





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Contributor
kb08
Posts: 24
Registered: ‎08-05-2013
My Device: Q5
My Carrier: Vodafone

Re: q5 model latest os?

That's an extremely important piece of information. However, if that were so, when one connects the device through the Blackberry Link and updates are "announced", I am quite sure it bypasses the carrier! That, in turn would make me believe that OS upgrades are country specific (and not carrrier specific) and are dependent on the Blackberry support team skill sets specific to that country. 

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JSanders
Posts: 85,166
Likes: 23,028
Solutions: 5,925
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: q5 model latest os?


kb08 wrote:

 That, in turn would make me believe that OS upgrades are country specific (and not carrrier specific) and are dependent on the Blackberry support team skill sets specific to that country. 


Nope.




1. If any post helps you please click the Like Button below the post(s) that helped you.
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