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BlackBerry® Q5

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Contributor
Posts: 18
Registered: ‎01-24-2013
My Device: Blackberry Q5 sqr 100-2
My Carrier: utility warehouse
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q5 model latest os?

I have just taken delivery of a new Q5 hand set

Its operating software version is 10.1.0.23009

 

Before I look for help with problems I have is this version the latest? If not from where to I download the correct version?

 

Thanks All

Posts: 90,625
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: q5 model latest os?

Device operating system releases are "released" by specific carriers once they have certified and trained their support techs. So your OS release may be the latest for your device from your mobile provider.





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Contributor
Posts: 24
Registered: ‎08-05-2013
My Device: Q5
My Carrier: Vodafone

Re: q5 model latest os?

That's an extremely important piece of information. However, if that were so, when one connects the device through the Blackberry Link and updates are "announced", I am quite sure it bypasses the carrier! That, in turn would make me believe that OS upgrades are country specific (and not carrrier specific) and are dependent on the Blackberry support team skill sets specific to that country. 

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Posts: 90,625
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: q5 model latest os?


kb08 wrote:

 That, in turn would make me believe that OS upgrades are country specific (and not carrrier specific) and are dependent on the Blackberry support team skill sets specific to that country. 


Nope.




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Contributor
Posts: 22
Registered: ‎03-13-2015
My Device: blackberry verizon q10
My Carrier: wi fi

Re: q5 model latest os?

Please I need BlackBerry Q5 10.3.1 OS...
Posts: 90,625
Likes: 23,977
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: q5 model latest os?

@Adebayo638, scroll and read.




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Contributor
Posts: 17
Registered: ‎08-08-2014
My Device: 10 Q5
My Carrier: Koodo

Re: q5 model latest os?

Go to settings, software update, and then tap on Check for Updates.  The latest version is 10.3.1.1.1865.

The problem I have with the new OS is that the screen resolution is so high it hurts my eyes.

I am looking for a way to decrease the screen resolution.

Posts: 90,625
Likes: 23,977
Solutions: 6,170
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: q5 model latest os?

There's not a way to decrease resolution, only brightness.




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