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BlackBerry® Storm™

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New Contributor
Posts: 3
Registered: ‎06-27-2014
My Device: blackberry storm
My Carrier: 642108222505

6000 posts and no fix.. RED X battery on screen

The red X battery problem has been around for years now and Blackberry dont provide a fix for it. They wonder why stock market prices drop and people shift to Apple. Its a software problem but they keep saying battery, which is total BS

Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: 6000 posts and no fix.. RED X battery on screen

If it's a software problem, reloading the OS with BlackBerry Desktop Software should resolve the issue. Keep in mind that the Storm is years old and BlackBerry has improved greatly since then. You'd probably be best to drop your Storm in favor of a BB10 phone like the Q10 or the Z30.

 

 

Cheers.  :smileyhappy:


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New Contributor
Posts: 3
Registered: ‎06-27-2014
My Device: blackberry storm
My Carrier: 642108222505

Re: 6000 posts and no fix.. RED X battery on screen

[ Edited ]

Phone needs to be going before program sees it.

Edit: why would i purchase another phone whn the support for this phone seems non existant. These phones are still being sold new around the world, and until stocks deminish, Blackberry still has an obligation to rectify problems.

 

Regular Contributor
Posts: 87
Registered: ‎07-24-2014
My Device: iPhone 4s
My Carrier: Warid Tel

Re: 6000 posts and no fix.. RED X battery on screen

This is not a software problem this is an external problem ,
Have u ever charged ur phone through a wrong source ????


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New Contributor
Posts: 3
Registered: ‎06-27-2014
My Device: blackberry storm
My Carrier: 642108222505

Re: 6000 posts and no fix.. RED X battery on screen

Never been charged on any other source.. tried new charger,new battery,updating os. all to no aveil ..

Even when updating os, it stops because of the battery fault indicator.

Have since purchased an Iphone 5. After nearly 5 years of owning Blackberries,

I would no longer trust purchasing or recommending them to others.