07-13-2009 11:19 AM
Due to the new settings, I cannot access my AKO.
how do I enter the required military settings into to the blackberry to utilize this. I am using the black berry storm.
The app request the "email server"
does not state if it is outgoing or incoming. or a place to enter the ssl or port.
07-13-2009 12:22 PM - edited 07-13-2009 12:23 PM
Hi and Welcome to the Forums!
To configure, you might need to know all of the server settings in order to configure -- BIS can detect some settings for some services, but not all. If, after entering your email address and allowing BIS to make the attempt, then if it fails, you have to enter the settings manually. Which means obtaining the settings from whoever controls that email system. If the device interface is not successful, you can try the web interface from a PC.
Find your carriers BIS logon site here:
And then use these instructions to configure the account manually:
OH -- one more thing...this will be moved to the Storm forum so that it's properly filed:
This is the 8300 forum...
07-13-2009 01:41 PM
07-13-2009 01:50 PM
Ahhh...now I understand. No can do...the built-in POP/IMAP service for BB's is BIS, and it functions by storing your password for your email accounts. What it does is reduce OTA transmissions -- BIS checks your email servers and, if there's nothing there, it generates no traffic to your BB...saving you consumption on your data plan (and saving your carriers network from transporting what, in this configuration, would be useless data packets). With BIS, this is the way it works -- no choice.
So, if that is forbidden by your email service provider, then you need something other than BIS to handle your OTA email. I have a distinct recollection of this being asked in the past and a potential solution being posted...but I'll have to dig around. Stand by...
07-18-2009 10:49 AM