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BlackBerry® Storm™

New Member
Posts: 2
Registered: ‎08-12-2014
My Device: storm 9520
My Carrier: Telkom

ARM11: Accel:i2c writeread operation failed! Device Error: 302

Hi Guys,


I really need, help i do not know what is happening with my phone.


I have a Storm 2 9520 and everytime I use it for about 1-2 minutes the screen becomes unresponsive and then goes White with the following details:


ARM11: Accel:i2c writeread operation failed!


Device Error: 302

Failed Task: HS File:

Line: 0





I have wiped phone and started from scrach and it still happens...




Hall of Famer II
Posts: 51,408
Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (, Playbook (
My Carrier: TMobile USA

Re: ARM11: Accel:i2c writeread operation failed! Device Error: 302

Hi and Welcome to the Community!


There are multiple public KB articles that reference "302", but I cannot tell which, if any, apply to your situation. I recommend you search and investigate the results

Sadly, the error sounds quite fatal...if a WIPE did not cure it, then the next thing to try is a clean OS reload, and even a BBSAK wipe (more stringent than the on-device WIPE). I do though recall a prior Storm series device I had, which acted similar (different error code, I think)...it turned out to be faulty memory internal to the device, and was not economically worth it to repair.


Good luck and let us know!

Occam's Razor nearly always applies when troubleshooting technology issues!
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