08-12-2014 09:59 AM
I really need, help i do not know what is happening with my phone.
I have a Storm 2 9520 and everytime I use it for about 1-2 minutes the screen becomes unresponsive and then goes White with the following details:
ARM11: Accel:i2c writeread operation failed!
Device Error: 302
Failed Task: HS File:
I have wiped phone and started from scrach and it still happens...
08-12-2014 10:51 PM
Hi and Welcome to the Community!
There are multiple public KB articles that reference "302", but I cannot tell which, if any, apply to your situation. I recommend you search and investigate the results
Sadly, the error sounds quite fatal...if a WIPE did not cure it, then the next thing to try is a clean OS reload, and even a BBSAK wipe (more stringent than the on-device WIPE). I do though recall a prior Storm series device I had, which acted similar (different error code, I think)...it turned out to be faulty memory internal to the device, and was not economically worth it to repair.
Good luck and let us know!