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Contributor
Posts: 21
Registered: ‎10-22-2010
My Device: Storm 2 9550
My Carrier: Verizon Wireless

Adding Birthdays to BB Contact

When I add a birthday to a BB contact it shows the birthday as spanning 2 days. Is there anyway to correct this?
Retired
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: Adding Birthdays to BB Contact

Hello slavs06,

 

Have you checked your BlackBerry Time Zone to make sure its correct? 

 

Do any other all day appointments do this or just birthdays added within contacts?

 

Thanks!

-HMthePirate

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

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Contributor
Posts: 21
Registered: ‎10-22-2010
My Device: Storm 2 9550
My Carrier: Verizon Wireless

Re: Adding Birthdays to BB Contact

Checked an time zone correct and only happens wit birthdays added in contacts
Retired
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: Adding Birthdays to BB Contact

Are you adding the birthday in the BlackBerry or in a Desktop Application, such as Outlook?

-HMthePirate

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!



Contributor
Posts: 21
Registered: ‎10-22-2010
My Device: Storm 2 9550
My Carrier: Verizon Wireless

Re: Adding Birthdays to BB Contact

In the blackberry and sometimes on the web through gmaiL
Retired
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: Adding Birthdays to BB Contact

If you check the Time Zone in your Gmail Calendar, is it the same as your BlackBerry? 

-HMthePirate

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!



Contributor
Posts: 15
Registered: ‎01-25-2011
My Device: Bold 9650 v 6.0.0.415

Re: Adding Birthdays to BB Contact

What appears to be happening is the time you make the birthday entry in your BB contacts becomes the start time

        If the BB is set to auto update time zone, the start time is the local time where you enter it;

        If the BB is set to not auto update time zone, the start time is the GMT.

 

Regardless of time zone settings on the device or syncing app, the flaw is, in my humble opinion, in the way BB calendar recognizes those events

 

When BB calendar interacts with another program, such as Outlook, it seems as if the BB Calendar is defaulted to have an all day event = a “24 hour” event whereas outlook defaults an all day event to “12:00am to 11:59:59pm, or a "calendar day" event.

 

It isn’t rocket science, it is a matter of adding simple query to the code.  The fields in BB Contacts are set up as “Birthday” and “Anniversary”.  These entries should default to the calendar as “calendar day”, based on the “home” time zone of the device.  Any other 24 hour event would be entered directly into the calendar don’t ya think?

 

As my screen name implies: Are you serious?  RIM can’t find a solution for this KNOWN issue http://www.blackberry.com/btsc/KB24563 dated October 8, 2010!

Put on your thinking caps RIM, it should be that hard here.  It is a simple database for heavens sake.