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BlackBerry® Storm™

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nanacole
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nanacole
Posts: 1
Registered: 02-23-2012
My Carrier: Verizon Wireless

App Error 523

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02-23-2012 12:54 AM

I have a BlackBerry Storm 9530 with this error.  I have tried to follow instructions to use the Desktop software to force an Application load but this error shows up before the phone will connect to the desktop software.  I have tried all kinds of ways suggested on this site to get to a Safe Mode with no luck.  I don't know what to try next.  Please help as I have been working on this for 6 hours now. 

 

Thank you,

Tricia 

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BlackBerry Technical Advisor
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hatchback
Posts: 1,102
Registered: 09-09-2010

Re: App Error 523

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02-29-2012 02:46 PM

Hey nanacole,

Welcome to the BlackBerry Support Community Forums.

 

Have a look at the following article on how to force the detection of the BlackBerry® smartphone using Application Loader to reload the OS http://btsc.webapps.blackberry.com/btsc/KB10144

 

If the error message still persists after the reload, further investigation might be required. To help further diagnose the cause, contact your wireless service provider or BlackBerry® Technical Support Services for further review and support.

 

Thank you.

-HB

 

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