02-21-2009 02:25 PM
02-21-2009 02:27 PM
02-22-2009 03:41 PM
Thanks a lot![]()
Charlene
02-24-2009 02:51 PM
02-24-2009 03:31 PM
02-24-2009 06:16 PM
02-26-2009 11:20 AM
03-03-2009 06:17 PM
FWIW, Verizon support calls a battery pull a "Soft Reset". What they call "Hard Reset" puts everything back to defaults.
Pete
03-03-2009 06:34 PM
PeteJacobsen wrote:FWIW, Verizon support calls a battery pull a "Soft Reset". What they call "Hard Reset" puts everything back to defaults.
Pete
Hi there!
Sadly, I think you've come across one of the most difficult parts of working with this stuff -- different answers and/or terminology depending on who one talks to (and possibly even "when" one talks to the same person). In many other instances, the Batt-Pull is called a "Hard Reset" and/or "Hard Reboot" and the ability to refresh the device to defaults (aka to factory fresh OS condition) is called "Wipe". There is even some RIM documentation (though I admit that I don't have the links) that uses those terms. Perhaps RIM and VZW have not synchronized their terminology. Regardless, the key on this forum (IMHO) is to be descriptive about one's desires as well as suggested solutions...that way, we can avoid getting caught up in the differing terms.
Cheers!
button inside of their post. Further, if you are the original poster (OP) and your issue is solved, please remember to (on the post that is the solution) click the "Accept as Solution" button so that others can more easily find it. Cheers! Oh...and FWIW...I am not a RIM employee...and these forums are user-to-user...not user-to-RIM.
03-03-2009 07:29 PM