08-29-2012 03:30 PM
I'm currently running my 9500 device on a BES message system In the past I have been able to maintain my message signature but it seems that my current OS version has removed that option on the email setting menue.
My current version is: 5.0 Bundle 1643 (v188.8.131.525, Platform 184.108.40.2066)
Please advice how I can get to adjust my message signature / footer since I need to make some updates.
thnx! / Lennart
09-13-2012 11:11 AM
Welcome to the Support Community!
When you open the Messages icon on your BlackBerry® Storm™ 9500 smartphone and choose Options in the Menu, do you have a setting called Email Preferences? This KB article provides the steps to modify your email signature. "How to modify the signature for an email address integrated on a BlackBerry smartphone" http://bbry.lv/KTSA7g
Hope this helps.
09-13-2012 02:43 PM
Unfortunately my only choices are the following ones under "e-mail settings":
I had the option Use Auto Signature previously but it seems have gone with the latest OS update. I have also an e-mail signature set but I cannot longer amend it...
Please advice other actions, if available.
09-13-2012 02:56 PM
Do you see a field called Message Services on the top of your screen in Email Settings? If so, could you please verify that this field is set to your work email address, the account you need to modify the signature for? Check out the steps in this user guide for clarification. http://bbry.lv/Pn0uc3
09-13-2012 03:08 PM
Negative! There is no such field in the e-mail settings called "Message Services". Only the four options as mentioned in my previous reply.
09-14-2012 01:29 PM
Could you please provide a screenshot of the options you are seeing in Email Settings?
09-18-2012 07:40 AM
I can't recommend any applications, however you can probably find something in BlackBerry App World™ storefront that would do this.