BlackBerry® Storm™

[Whitesatin]

When I try to use BBmaps on my storm, I get a message saying that my device is not configured for BIS or BES. Today I have spent over two hours in my local Vodafone shop to try and rectify this. After may calls from the shop to Vodafone technical. I am told that yes, I am BIS registered, it is on my account, and that BBmaps is not a Vodafone product, and would have to speak to RIM. They want my credit card to give me an answer.

Anyone else with this problem? 

[turbojack]

try going to  http://www.blackberry.com/maps then download the software

Message Edited by turbojack on 12-06-2008 11:27 AM

[Whitesatin]

Hi turbojack

Tried that, now I have two copies on my BB and the second one (the one I downloaded) wont even load. 

[viverant]

Your carrier will deny this is a problem but if they are like Verizon they have likely blocked BBMaps for an offering that they provide.

I would suggest asking them if they offer a mapping solution for your Storm and I am certain they will oblige...

[turbojack]

BB maps does work on verizon & verizion does support BB maps. We have a total of 4 storms, Mine is the only one BB maps is not working on. After trying all kinds of things like wiping handheld, removing and adding BB maps thru Desktop manager, reinstalling OS I still could not BB maps to work. After being on the phone with Verizon tech support the level 2 tech guy was stumped and he authorized me to get a new BB storm which I should have Tuesday.

My next guess would be to remove bb maps thru desktop manager & see what happens then.

[Whitesatin]

I spent over two hours in a Vodafone store. They were very helpful, but could not find a solution. The guy in the store had BBmaps on his BB working ok. I was told it is a RIM problem as they do not support the software.

Think I am going round in circles.  

Vodafone even tried to load their Find and Go Nav software, but that would not run. I would like BBmaps to work rather than the Vodafone one.

I have tried removing BBmaps and reinstalling in various ways, still no joy. 

Message Edited by Whitesatin on 06-12-2008 09:30 PM