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Hi and Welcome to the Community!
You cannot change the IMEI nor PIN of a BB...they are deeply encoded into the hardware of the device, and cannot be changed. Hence, depending on the actual message you get back when you attempt to register, your resolution path may be different. I've never seen a result of "Bad" or "Wrong", so the complete and exact content of the result may help us to understand better your situation.
Alternatively, you can ring up your mobile service provider to find out more details...only they have access to the necessary "behind the scenes" systems to look up anything at all.
Good luck!
You cannot change the IMEI nor PIN of a BB...they are deeply encoded into the hardware of the device, and cannot be changed. Hence, depending on the actual message you get back when you attempt to register, your resolution path may be different. I've never seen a result of "Bad" or "Wrong", so the complete and exact content of the result may help us to understand better your situation.
Alternatively, you can ring up your mobile service provider to find out more details...only they have access to the necessary "behind the scenes" systems to look up anything at all.
Good luck!
 button inside of their post. Please note that I am NOT a BlackBerry employee...these forums are a user-to-user community, not a formal support channel. Please treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. | ||
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As you will notice, personal information was redacted from your post...as a public forum, it is very unwise to post your personal details here, as that then is exposed to the entire world, which is full of nasty folks who love to obtain such information for their evil purposes. Hopefully your information was redacted quickly enough to protect you.
If you are 100% certain that you are typing the proper information into your carriers website system, then you need to next ring them up (which, I think I did say in my last post...). The error message is not coming from your BlackBerry nor any RIM controlled system...rather, it is coming from your carriers website...so you need to talk to them for assistance with their system.
Good luck!
If you are 100% certain that you are typing the proper information into your carriers website system, then you need to next ring them up (which, I think I did say in my last post...). The error message is not coming from your BlackBerry nor any RIM controlled system...rather, it is coming from your carriers website...so you need to talk to them for assistance with their system.
Good luck!
| button inside of their post. Please note that I am NOT a BlackBerry employee...these forums are a user-to-user community, not a formal support channel. Please treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. | ||
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