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BlackBerry® Storm™

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uniform129
Posts: 1
Registered: ‎05-22-2012
My Device: Blackberry Storm 9530

Battery Error

I was in the middle of sending a text message last night when my Storm shut itself off. I thought at first that maybe the battery died (didnt remember seeing a low battery indicator). When I arrived home and started charging it, a picture of a battery with a diagonal lne through it appeared. The phone will not power up, it just shows the red indicator for about 2 seconds when i try to power it up... The battery in it is the original ... did my battery just go bad, or did the phone? Help please....I love my storm....

JSanders
Posts: 86,463
Likes: 23,182
Solutions: 5,982
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Battery Error

I'd take the battery out... lightly clean the gold contacts on the battery and the device with alcohol... barely any alcohol, on a que tip.Blow off the contacts to make sure they are dry.

 

LEAVE the device plugged in to the charging cable and reinsert the battery. What happens?




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