03-26-2013 11:35 PM
A year ago, I got a 9550 storm 2. I have never experienced any issue until last week. I traveled, and I have been using it normally. But I cannot get why is the battery draining so fast. The reason of this, I think, is that the device gets so hot, even if I am not using it...
-pulled out the battery several times
-Deleted everything (photos, videos, SMS, messages...)
-turned WI-fi off
-turned Bluetooth off
-used the same charger i got with the phone
-Closed all the applications running on the device
-Got the lowest screen brightness
Thanks in advance for any help!
04-25-2013 11:14 AM
I just bought a new 9520 and experienced the same problem.
My battery won't last for 1 working day.
What do you mean with holding down the menu key??
Is it the key with the BB logo?
In that case I see Browser; Messages; Startscreen and Phone
Besides that it is not possible for me to charge the Storm while active.
I need to shut the phone down. (very odd)
I discovered (too late) that the 9520 that I bought on the free market is a Vodaphone telephone.
I use KPN in the Netherlands as a provider.
Could this be also a root cause of draining the battery? (roaming)
Could you please give me some advise??
Thank you and very kind regards,