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BlackBerry® Storm™

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New Contributor
xaphar
Posts: 2
Registered: ‎07-15-2013
My Device: BlackBerry 9530
My Carrier: BlackBerry 9530

BlackBerry App World requires that your device radio is turned on to continue.

when i try to add new application by using blackberry appworld the below error massage appeared

BlackBerry App World requires that your device radio is turned on to continue.

BlackBerry 9530 with v5.0.0.328.

I have checked Pakistan in this page. http://www.blackberry.com/app_includes/devicesoftware/appworld/appworld_availability_en.html

All connections are on and active and the signal is GSM.

By the way my mobile operator does not offer BB services to prepaid users. I have to convert it to postpaid.

I was downloading repligo reader from the appworld.

Kindly help.

Please use plain text.
BlackBerry Technical Advisor (Retired)
hatchback
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: BlackBerry App World requires that your device radio is turned on to continue.

Hey xaphar,

Welcome to the BlackBerry® Support Community Forums.

 

In order to use BlackBerry World without a BlackBerry service plan that includes internet browsing, you need to be connected to Wi-Fi using BlackBerry World 3.1.

 

Let me know if you have any questions.

Thanks.

-HB

 

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Please use plain text.
New Contributor
xaphar
Posts: 2
Registered: ‎07-15-2013
My Device: BlackBerry 9530
My Carrier: BlackBerry 9530

Re: BlackBerry App World requires that your device radio is turned on to continue.

Dear hatchback

I have checked by pulling the battery out with the handset turned on. Problem is still there.
Device Radio Off
BlackBerry World requires that your device radio is turned on to continue.

 

BlackBerry Services are not active on my phone.

Kindly help.

Please use plain text.