BlackBerry® Storm™

[girlj71]

Device info

Your carrier: Verizon

Model info and OS version (go to settings, options, about): Blackberry 9550 v5.0.0.1015

.Apps and free space

File free before and after a battery remove/replace. (settings, options, status): 89086771 Bytes

Did a battery pull fix your issue?  NO

Apps installed and their version if possible.   (settings, options, applications):BlackBerry Messenger 5.0.0.14

BT device model/version (you will have to look at the BT device): ?

When writing your question

When trying to open Blackberry Messenger I get the following error

Uncaught exception:  java.lang.NullPointerException

Please Help!!!

[BrokeMedStudent]

I have the same problem. My Blackberry Messenger just stopped working out of no where. I also have the Blackberry Storm 2 9550 with VZW. 

[usmc6092]

I know its a PIA but have you guys tried to restore to the previous version to see if that fixes the problem. I know on my storm when the first update came out it some issues but after reinstalling the old version and rebooting the thing all was working well. I then did the update and everything worked out. Just a suggestion.

[Spencer1945]

Help.

How do you revert to the earlier version. I'm having same problem with blackberry messenger

[ujyong012]

Same issue with Blackberry Messenger after upgrading to v5.0.0.1015 and same error message: "Uncaught exception: java.lang.NullPointerException".

I have downgraded it once to an earlier version so my BBM would work again. However, I then tried ugprading again by plugging into my desktop manager (vs. over the air like I did the first time). However, it's still giving me the same issue with BBM, except I don't even see the option to downgrade now.

PLEASE HELP!!!