12-10-2010 05:06 PM
Your carrier: Verizon
Model info and OS version (go to settings, options, about): Blackberry 9550 v22.214.171.1245
.Apps and free space
File free before and after a battery remove/replace. (settings, options, status): 89086771 Bytes
Did a battery pull fix your issue? NO
Apps installed and their version if possible. (settings, options, applications):BlackBerry Messenger 126.96.36.199
BT device model/version (you will have to look at the BT device): ?
When writing your question
When trying to open Blackberry Messenger I get the following error
Uncaught exception: java.lang.NullPointerException
12-11-2010 01:34 AM
I know its a PIA but have you guys tried to restore to the previous version to see if that fixes the problem. I know on my storm when the first update came out it some issues but after reinstalling the old version and rebooting the thing all was working well. I then did the update and everything worked out. Just a suggestion.
12-13-2010 11:12 AM
Same issue with Blackberry Messenger after upgrading to v188.8.131.525 and same error message: "Uncaught exception: java.lang.NullPointerException".
I have downgraded it once to an earlier version so my BBM would work again. However, I then tried ugprading again by plugging into my desktop manager (vs. over the air like I did the first time). However, it's still giving me the same issue with BBM, except I don't even see the option to downgrade now.