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BlackBerry® Storm™

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New Contributor
Posts: 2
Registered: ‎06-15-2009
My Device: Not Specified

BlackBerry Storm - SMS Message Retention

I only see SMS messages going back 1 week, how do I increase the message retention?  I would like to store at least the last month's worth of messages.

 

 

Posts: 89,770
Likes: 23,828
Solutions: 6,135
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BlackBerry Storm - SMS Message Retention

Messages > Options > General Options > scroll down to Keep Messages = set as you desire.




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New Contributor
Posts: 2
Registered: ‎06-15-2009
My Device: Not Specified

Re: BlackBerry Storm - SMS Message Retention

It was set to 30 days however I only have messages going back to 6/9.  Is there a cap on the # of messages?
Posts: 89,770
Likes: 23,828
Solutions: 6,135
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BlackBerry Storm - SMS Message Retention

Nope, no caps, not really... but if you fill your device memory up with lots of pictures and music, the BlackBerry will delete SMS messages first off , to make room for email and such.

 

On your BlackBerry,

 

First thing? Check the File Free at Options > Status, what is the number at File Free?
Now, remove the battery of your device, hold a minute, replace and reboot. What is the File Free now?

Read this: http://www.blackberryforums.com/general-blackberry-discussion/116396-managing-your-bb-memory-lost-ca...

And this: http://www.blackberryforums.com/general-blackberry-discussion/112029-losing-call-logs-sms-emails-opt...

Additional links to read:
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB15345&sliceId=SAL_Pub...
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB14320&sliceId=SAL_Pub...
http://www.blackberry.com/btsc/dynamickc.do?externalId=KB14213&sliceId=SAL_Public&command=show&forwa...




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
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