Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Storm™

Hall of Famer II
Posts: 49,713
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (, Playbook (

Re: i'm trying this

You meant to put this as a reply to another thread, did you not? I think it's this one...




Please try to be careful -- it's difficult for us to help when things get separated, duplicated, or otherwise out of order.

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Posts: 3,447
Registered: ‎10-02-2008
My Device: .

Re: i'm trying this

I merged the two threads
Dany_S                                                                                                       New to the Community click here  
Community Moderator
Likes2.png    AS3.png    CG2.png
New Contributor
Posts: 7
Registered: ‎04-05-2009
My Device: Storm 9500

Re: Can't setup email: Update failed

Solved issue. Account had to be set up on device then accessed on the computer. Have now succeeded in adding my yahoo and hotmail accts. If anyone else has this problem may i suggest checking that you set up an account on your device first. This is not your access details to your email accounts or your BlavkBerry email account, this is in addition.
New Member
Posts: 1
Registered: ‎05-19-2012
My Device: Curve 9360

Re: Can't setup email: Update failed

sdgardne - thanks for the link - it worked!

New Member
Posts: 1
Registered: ‎08-23-2011
My Device: bb 9780

Re: i'm trying this

first you can insert a sim card with a full service with a low cost, usualy a service per a dayoff blackberry, after that you setup your email account/

New Member
Posts: 1
Registered: ‎07-16-2013
My Device: 9320

Re: Can't setup email: Update failed

Call your service provider they will set it up 4 u that side as they did 4 me and I'm able to send and receive gmail messages instantly