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brookskleffman
Posts: 2
Registered: ‎10-14-2009
My Device: Not Specified
Accepted Solution

Cant Find blackberry messenger on my phone anymore

I forgot to lock my phone when i put it in  my pocket and somehow blackberry messenger got removed from my home screen. Its not in my instant messaging folder and i have redownloaded it and still no icon.  The only way i can get to it is by going to switch apps and then scroll over and find the icon in there. IS there anyway to get the icon back? Thanks
JSanders
Posts: 86,559
Likes: 23,196
Solutions: 5,992
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Cant Find blackberry messenger on my phone anymore

Hmmm... you hid it?

 

On the Main screen, press the Menu key > and SHOW ALL so that show all is checked.

 

Now, check ALL folders, homescreen, downloads, applications, etc., again.




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New Contributor
brookskleffman
Posts: 2
Registered: ‎10-14-2009
My Device: Not Specified

Re: Cant Find blackberry messenger on my phone anymore

geez that was easy! Thanks Alot! As you can tell im a new BB user. Thanks Again!
JSanders
Posts: 86,559
Likes: 23,196
Solutions: 5,992
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Cant Find blackberry messenger on my phone anymore

brooks, you are very welcome.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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New Contributor
KerrieWas
Posts: 2
Registered: ‎10-15-2009
My Device: Not Specified

Re: Cant Find blackberry messenger on my phone anymore

I followed the instructions you gave and mine still doesn't show up.  It shows as "installed" in BB AppWorld (My World)...but it's not on my phone.  :-/  I've looked in all folders and unhid everything.  When I try to bring up the menu in AppWorld to uninstall it, it won't pop up for BB Messenger, but it will pop up for the other apps.  It's almost like it won't let me uninstall it or do anything to it.  When I click on it in AppWorld (My World), all it does is say "Loading" across the screen and that's where it stops.  Please help!!!
JSanders
Posts: 86,559
Likes: 23,196
Solutions: 5,992
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Cant Find blackberry messenger on my phone anymore

Kerrie, look at options > advanced > applications on your device. Do you see it installed?

 

If not, use your BlackBerry browser to go to http://www.blackberry.com/blackberrymessenger and download it direct, not through appworld.

 

Check your instant messaging and downloads folder.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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New Contributor
KerrieWas
Posts: 2
Registered: ‎10-15-2009
My Device: Not Specified

Re: Cant Find blackberry messenger on my phone anymore

It was in the advanced options...but not showing up on my phone, so I deleted it from there.  Then I went to the web site that you gave to me and re-downloaded it there...and oh, the sweet smell of success!!!  Thanks so much!!!! :smileyhappy:
JSanders
Posts: 86,559
Likes: 23,196
Solutions: 5,992
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Cant Find blackberry messenger on my phone anymore

Kerri, you are very welcome.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Visitor
justining
Posts: 1
Registered: ‎11-09-2009
My Device: Not Specified

Re: Cant Find blackberry messenger on my phone anymore

sorry to bring up an old thread here, but i am having the same problem as the previous two people.  Blackberry messenger is visible in my applications folder but i still cannot seem to find it anywhere.

 

any help would be greatly appreciated. 

New Member
millerjohneric
Posts: 1
Registered: ‎12-08-2009
My Device: 9630

Re: Cant Find blackberry messenger on my phone anymore

same problem here.   I have been through all my folders and still cant find the program