BlackBerry® Storm™

[Jimirving]

My phone has suddenly started to just eliminate contacts at random, or not even accept new contacts when I sync with my laptop. Is there a limit on what the device can hold? I have around 5500 contacts on my laptop (outlook).

Doesn't seem to be any rhyme or reason to the ones that have disappeared.

HELP!

[JSanders Resident Expert]

Your contacts are limited only by your device memory. I've seen more than 20,000 on a BlackBerry.

First thing? Check the File Free at Options > Status, what is the number at File Free?

[JSanders Resident Expert]

Open your Address Book > press the Menu key > Filters.

Are any checked?

Uncheck them.

[Jimirving]

Thanks for your reply. Tried the suggestions but no luck. Here's what I have discovered...when I go into the BB desktop and select Organizer, then "Select data to synchronize" only calendar, tasks & memo tabs are available. The contacts tab is muted and the message says "not available"

I tried the reset but it only resets the others, still not contacts.

More ideas anyone? Thanks in advance