03-23-2013 06:33 PM
My BB keeps shutting down, when it reboots it automatically shuts down again but it gives me a msg- turning off handheld device. Next turn-on will be ---- at -----. Touch any key to abort. It however will not allow me to abort this. How can I fix this problem?
03-25-2013 10:44 PM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
I would suggest trying a different battery in the BlackBerry Storm 9550 smartphone and then monitor the performance. Let me know if the issue still persists with the new battery.
Let me know if you have any more questions.
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