BlackBerry® Storm™

[dpm]

Whenever we download pictures to our pc there there are duplicate images. Someof the pictures are duplicated when you view them on the phone some aren't. When you try to delete the duplicated pictures on the phone it doesn't allow you to.

DPM

[JSanders Resident Expert]

Details, please?

What kind of pictures, you took on the camera? or downloaded from a website?

Duplicate pictures... have you uploaded any of them to any BBMessenger Group Chats?

When you try to delete them, and it "doesn't allow you to", do you get any error? Anything you can share?

You can update your profile here to provide your BlackBerry device model and carrier name, so that when you have a question, that information won't need to be asked up front. Click on My Settings > Personal Information and then SAVE at the bottom of the page.

[dpm]

When we receive a text message with a picture in it we save the picture to the memory card in the phone. Then when we try to download to a PC there are always two of the same picture. We go back to the phone and try to delete the duplicate picture and sometimes the phone deletes it and sometimes it doesn't. We are keeping a master file on the PC of pictures we receive from test messaging and it's a really pain because you can't simply download the pictures without deleting all the duplicates. When we connect the USB adapter we can also see the phones memory and the pictures are duplicated in the memory only on the memory card.

DPM

[JSanders Resident Expert]

I really don't know. I am wondering if your MMS message is downloading the image automatically one time, and you're manually downloading the image a second time.

[chazmati]

I'm seeing duplicate file names when connecting via USB and viewing folders on my media card.  Very strange behavior, because Windows (or any OS) really shouldn't allow a duplicate file with the exact same name.  But that's what I see.

For example, on My Computer\BlackBerry 9530\Media Card\music\Joe Henderson\Tetragon I have a list of files like this:

01 Invitation.mp3

01 Invitation.mp3

02 R.J..mp3

02 R.J..mp3

03 The Bead Game.mp3

03 The Bead Game.mp3

04 Tetragon.mp3

04 Tetragon.mp3

05 Waltz For Zweetie.mp3

05 Waltz For Zweetie.mp3

06 First Trip.mp3

06 First Trip.mp3

07 I've Got You Under My Skin.mp3

07 I've Got You Under My Skin.mp3

My 8 GB micro SD card is reporting 12.5 GB of data, which is impossible.  Clearly there is some double-counting going on.

Worse, after I deleted the "duplicates" everything looked correct, but when I tried to copy the folder to my laptop, it was empty.  A quick check in the BB media player verified that the files are actually gone, they're not in the library.  But they still show up as a single copy in the folder.. until I disconnect and re-connect, then they're gone.

[edesign7]

I have a Storm-1. I upload my music or photos to the SD card from my PC. I check the files and everything looks good. If I reboot or simply turn-off and turn-on the device and check the files, I now have duplicates taking up twice the memory. You can't see both files from the device, you can only see them on the PC.  If you delete one of the dups (it doesn't matter which) the file disappears on the device. The pictures are .jpg and music is .wma.  What gives?

This can't be normal. Is there a fix?

[spaustin]

These problems are reported all over the internet but no fixes.  RIM are you listening?  Why do you report the files twice?

[neelamsaxena]

I ran into a problem of duplicate files and someone told me about www.dublicateFilesDeleter.com

[geraintpaulps]

i have a similar problem with my curve. i only have 1 photo i took using the built in camera. i created a new folder in the media card. when i transferred(copey-paste/move) the photo to the new folder, it will show at least 3 more identical photo.sometimes it would show at most 5 identical photos.  any help yet?

[JSanders Resident Expert]

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geraintpaulps wrote:

i have a similar problem with my curve. i only have 1 photo i took using the built in camera. i created a new folder in the media card. when i transferred(copey-paste/move) the photo to the new folder, it will show at least 3 more identical photo.sometimes it would show at most 5 identical photos.  any help yet?

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did you see the post just above yours?