Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Storm™

Reply
New Contributor
pdcrute
Posts: 2
Registered: ‎01-25-2010
My Device: Blackberry Storm
My Carrier: Verizon

Email Forwarding Not Appearing on BB

Due to security issues, I am unable to create an account on my BB to receive email. To maneuver around this problem I simply forward all my emails from my University account to my Gmail which I can receive on my blackberry. However, these emails never sync to my phone even though they do appear in my gmail account when I access it through a computer.

 

Any thoughts? Is this a Gmail or BB issue?

Please use plain text.
Hall of Famer II
sdgardne
Posts: 48,287
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Email Forwarding Not Appearing on BB

Hi and Welcome to the Forums!

 

Given your description, it sounds as if you are using the Google provided 3rd party GMail app. As such, it's functions are controlled by Google...not RIM... Nevertheless, I don't see anything in the settings for that app that seem to control what it brings or doesn't bring. And, you didn't say, but can we assume that all other emails you receive into GMail arrive fine? Or is nothing at all arriving?

 

Best.


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
pdcrute
Posts: 2
Registered: ‎01-25-2010
My Device: Blackberry Storm
My Carrier: Verizon

Re: Email Forwarding Not Appearing on BB

Yes, all other emails arrive. It is only the forwarded emails that do not appear on my BB. 

Please use plain text.
Hall of Famer II
sdgardne
Posts: 48,287
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Email Forwarding Not Appearing on BB

And your email configuration is....????? Your choices:

 

Google add-on app for GMail

 

OR

 

BIS

 

Thanks...


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.