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BlackBerry® Storm™

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fruitfly
Posts: 1
Registered: 02-11-2010
My Carrier: 1

Email Set up problems

Hi

 

I have just purchased a 2nd hand Blackberry Storm

When I try to set up my home email account on there on the set up mode, the only choice I have is an option that says  "I want to use work email account with a blackberry enterprise server.  It then asks for an administraion password

 

How can I get round this

 

many thanks

 

Fruifly

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JSanders
Posts: 51,771
Topics: 377
Likes: 16,861
Solutions: 4,482
Registered: 04-01-2008
My Carrier: Verizon

Re: Email Set up problems

Do you have a BlackBerry Data Plan enabled on your account with your carrier or mobile provider?

You must, in order to get the RIM push email functions you are looking for, as well as addtional BlackBerry data services such as the internet browser, Facebook for BlackBerry, BlackBerry Messenger, and much more.

So, call your carrier and inquire about having the BlackBerry Data Plan added to your account.

Good luck.


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