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BlackBerry® Storm™

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Contributor
dan_175429
Posts: 24
Registered: ‎04-21-2012
My Device: Made Mexico - Blackberry Storm 2 9550 / V 5.0.0.1015
My Carrier: Dialog- Sri Lanka

Email Setup

Hi all

 

Before i had problem with Activation. Now its alredy done. But now my problem is i cant setup email. When i go to setup wizard and email setup, there is not "  I want to create or add an e:mail address " option and ONLY i can see " I want to use a work email account with a Blackberry Enterprise server " and also how i can surf web ? i alredy have BIS packege activated. Whats are the srttings ? Can anyone got idea ?.3

 

Thanks 


Danushka

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BlackBerry Technical Advisor (Retired)
Cpt_Sweatpants
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Email Setup

Hi Danushka

 

This sounds like you have the incorrect BlackBerry® data plan enabled on your BlackBerry® smartphone. Contact your wireless provider to ensure they set you up with the correct plan.

 

Thanks

 

 

-CptS

 

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Contributor
dan_175429
Posts: 24
Registered: ‎04-21-2012
My Device: Made Mexico - Blackberry Storm 2 9550 / V 5.0.0.1015
My Carrier: Dialog- Sri Lanka

Re: Email Setup

Thank you so much. Now i can use most of the things. Yes it was problem with the BB plan and i talked with the providers of BB packge in my country and they did fix it. But now I cant download Skype. It says the server is not work or try later. I want have skype in my BB.. can have any help ? 

 

 

Regards

Danushka

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