02-05-2013 09:24 AM
02-12-2013 02:39 PM
Hey mrtief,
Welcome to the BlackBerry® Support Community Forums.
If the BlackBerry smartphone is security wiped or the software is reloaded and the encryption method was set to use the Device Key or Device Password & Device key, the BlackBerry smartphone will not be able to access the encrypted data on the media card.
Thank you.
-HB
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