05-04-2013 06:30 AM
Some days ago I unistalled with my mobile the application Password Keeper as I did not remember the password to open it. Now I have found it and after reinstalling it gives me an error.
"Error starting net_rim_bb_passwordkeeper: Class 'net.rim.device.internal.ui.component.ToolbarButto
I was wondering if any of you could give me some help with this.
Thanks in advance
05-06-2013 07:31 AM
Welcome to the forums.
In this case we can try to reload the software on the BlackBerry® smartphone to make sure it is running the latest version and there are no issues with the OS.
Here is how to backup your BlackBerry smartphone http://bbry.lv/oPVWXc
Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.
Once completed test it and proceed with a selective restore, here is how to restore http://bbry.lv/qgQxLo
05-06-2013 05:06 PM
SR. Thank you so much for your quick answer. I will try that but unfortunately I will not be able to do that until the end of the month. I will let you know if I could fix it then.
Thank you again and apologies for not being able to try your suggestion now.