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BlackBerry® Storm™

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Regular Contributor
Garrettini
Posts: 62
Registered: 02-13-2009
Accepted Solution

Error downloading OS 5.0

Keep getting an error message from the DTM when trying to upgrade the OS.  It says...

 

"An error has occurred while downloading software for your device.  Please verify your internet connection or try again later, if the problem persists."

 

My computer is connected to the internet.  Don't know what the problem is.

 

Running Vista Home Premium Service Pack 2 (32 bit)

Desktop Manager version 5.0.1

 

 

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Guru III
sdgardne
Posts: 26,756
Registered: 11-28-2008
My Carrier: AT&T

Re: Error downloading OS 5.0

Hi there!

 

It could be a number of things. Busy internet. Busy RIM site. etc. It might be easier to just DL the update package from your carrier and then install it atop DTM...then DTM will update your BB the next time you tether. You can get your carriers DL package via this portal:

 

Good luck and let us know!



Occam's Razor nearly always applies when troubleshooting technology issues!
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Regular Contributor
Garrettini
Posts: 62
Registered: 02-13-2009

Re: Error downloading OS 5.0

Thanks for the tip!  Worked perfectly.  Love the new OS... much more responsive and sleeker than .148.

 

Cheers!

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Moderator
dany_s
Posts: 2,306
Registered: 10-02-2008
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