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BlackBerry® Storm™

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New Contributor
Posts: 4
Registered: ‎05-31-2009
My Device: Not Specified
Accepted Solution

Grey Box instead of image in a MMS text

Hello -

 

I am having a problem receiving images in a MMS text. Instead of the image showing up, I often get a grey or blue box. This does not happen with every image, which makes me very confused.

 

Anyone out there having the same problem or know how I can fix this?

 

 

Contributor
Posts: 16
Registered: ‎05-05-2009
My Device: Not Specified

Re: Grey Box instead of image in a MMS text

I don't know how to fix it but I have to save the grey image to my pictures, then go into Media to actually view the image! Its so frustrating. I hope someone has a solution!
Trusted Contributor
Posts: 132
Registered: ‎12-07-2008
My Device: Not Specified

Re: Grey Box instead of image in a MMS text

i just wanted to say i use to have that same problem but when i updated my software to the new released version i dont have it any more i had people send me pics i was never able to get before so try that
Contributor
Posts: 26
Registered: ‎04-02-2009
My Device: Not Specified

Re: Grey Box instead of image in a MMS text

I agree with plumber, upgrade to 148 will should fix that