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New Contributor
Posts: 5
Registered: ‎05-15-2011
My Device: Blackeberry storm 9530
My Carrier: Airtel

HELP NEEDED WITH GPS & BLUETOOTH ON 9530.

Hi,

 

I had a new purchase BB storm 9530. I have tried everything but can not start GPS navigation.

I can see default service as none in Map option.

 

I tried to transfer some pictures & files to Samsung mobile via bluetooth. I can see the device is paired but everytime I try to send or recieve any file it fails.

 

Please see below details about my phone:

 

Device info

 

Your carrier: Airtel

Model info and OS version (go to settings, options, about): BB 9530 , V5.0.0.328 (PLATFORM 4.2.0.128)

 

 

Apps and free space

File free before and after a battery remove/replace. (settings, options, status): 41443666 bytes

Did a battery pull fix your issue? NO

Apps installed and their version if possible.   (settings, options, applications): BB maps 5.0.0

 

When writing your question

I am not able to use GPS or bluetooth at all. Please help. Let me know if you need any more specific info.

 

Thanks

Shri.

Posts: 90,105
Likes: 23,890
Solutions: 6,153
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: HELP NEEDED WITH GPS & BLUETOOTH ON 9530.

On all model BlackBerrys, first make certain that you in an area of good signal coverage AND outside with a clear view of the sky in an open area of no tall buildings.

On your CDMA 9530 model BlackBerry, do this:
Go to the Options icon > Status
From the Status screen, on the keyboard type "test" (without the quote marks!).
You will see a Device Self Test Screen. Click the Menu Key and choose Start. You will a list of tests. The bottom test should be GPS, check it and click Menu > Run. Be sure GPS location is turned on. Go outside with no obstructions or tall buildings around or above you. click the trackball and click start fixing. is should do a test. let it do its thing and it should tell you a location coordinates.




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New Contributor
Posts: 5
Registered: ‎05-15-2011
My Device: Blackeberry storm 9530
My Carrier: Airtel

Re: HELP NEEDED WITH GPS & BLUETOOTH ON 9530.

thnks a lot, I will check this (GPS) when I am out of my office (tried doing it but request timed out).

 

But my question about bluetooth is still open.

New Contributor
Posts: 5
Registered: ‎05-15-2011
My Device: Blackeberry storm 9530
My Carrier: Airtel

Re: HELP NEEDED WITH GPS & BLUETOOTH ON 9530.

Hi Thanks,

 

GPS worked!!! Smiley Happy

 

But not able to transfer snaps/files with any Bluetooth device. Bluetooth device gets paired data sending / recieving failed.

 

I am not able to see blackberry maps as well.