BlackBerry® Storm™

[Sailor-man]

Just downloaded the new software including firmware for a Bell 9530.  I can't get my email to sync.  Says that email is not set up and that wireless reconciliation is disabled.  Email is set up. 

Help .. can't seem to figure this out. 

[JSanders Resident Expert]

Are you on a corporate BES which reconciled you mail in the past? You probably need an activation on your BUEs

Or a personal BIS account? Do this:

 1. Options > Advanced > Host Routing Table > Menu > Register.

if still nothing...
2. resend your service books from your carrier BIS site.
http://www.blackberryfaq.com/index.php/Where_can_I_log_into_my_BIS_account%3F

3. With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot

[Sailor-man]

Thanks for the quick response.  I deleted my email ID and set it back up and it's working.  Must be a bug of some sort,