11-28-2008 05:36 AM
I placed my Storm into the leather holster this morning and watched the red button get caught at turn 90 degrees.
I could see that that the leather case edge (where it is sewed together) was sticking out a little and I guess that what caught the button!
Went to the shop this morning at they told me it is a "KNOWN PROBLEM" (our these thinks ever tested!!!).
I was told to return all the items for a replacement which I will do on Monday. They did warn me that using the holster may cause this and they recommend me not to use it........and it`s lucky it happened in the first 14days, since I got the impression that they would not replace it...
Has any one else had this problem...
11-29-2008 03:21 PM
Yes, its happened to me. The green button flipped right up! On an 18 month contract... its a long time to deal with a broken phone. Tempted to just return the whole thing now.
Went to the shop today on the way home from Sloane St and was told that its a common problem. The shop I bought it from claims that he does not have any in stock (think he is not interested in replacing something he rather sell) and asked me to go to any shop in Oxford St... will check tomorrow (sunday).
11-30-2008 10:22 AM
Yes it is a known problem-
My green button got caught on the holster and flicked up!
Vodafone replaced my Storm without question and now advise customers to use the holster with the phone "buttons up"
12-01-2008 07:16 AM
It comes in the box with the phone.
Still have not managed to replace my phone, since Tottenham Ct Rd had none in stock.......
12-01-2008 11:07 AM
I've also had this same problem... and am awaiting a delivery of a new storm tomorrow from Vodafone due to connections problems to the bb internet service. my storm crashed twice and now i cant connect- there is a thread going on this.