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BlackBerry® Storm™

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New Member
mehedihasan
Posts: 1
Registered: ‎08-17-2011
My Device: Blackberry 9500, Model:RCC51UW

How to recover forgotten secret pattern to unlock the phone screen

Hi,

I had BB storm 9500 and i was not using it for sometime as I switched to another model.Now again I want to use my old storm where i use a secret pattern to lock the screen but unfortunately i forgot the pattern. 

How can i recover the secret pattern or reset the phone setting so that i can start using my BB storm.

Hall of Famer II
sdgardne
Posts: 48,755
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: How to recover forgotten secret pattern to unlock the phone screen

Hi and Welcome to the Community!

"Secret Pattern"? Is that some add-on security app? If so, then you need to contact the vendor of the app for assistance.

But, if you rather meant the device lock password, then the answer is that there is no way. Only the password you created will unlock the BB. There is no back door password. There is no master password. There is no way to find the password. BBs are very secure devices...if any of that were possible, they would be less secure. Your only option may be to fail entering the password 10 times and allow it to wipe clean of all data, along with the password, returning to pretty much factory state.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!
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