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Super Contributor
Dankees
Posts: 266
Registered: ‎03-10-2009
My Device: Not Specified
Accepted Solution

I Lost My "Word To Go" & Notes...

I Lost My "Word To Go" & Notes...

 

Please help me to get these back.

Guru I
Xandrex
Posts: 18,404
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: I Lost My "Word To Go" & Notes...

what did you do on your device right before that ?




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Super Contributor
Dankees
Posts: 266
Registered: ‎03-10-2009
My Device: Not Specified

Re: I Lost My "Word To Go" & Notes...

I got the 5.0.0.419 OS and they were gone. I went back to 5.0.0.328, now. I don't have them. :smileysad:

Guru I
Xandrex
Posts: 18,404
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: I Lost My "Word To Go" & Notes...

please read : http://supportforums.blackberry.com/t5/BlackBerry-Storm-BlackBerry-9500/Applications-are-removed-aft...

 

 

if your applications are not there, please open application loader (in desktop manager) and check them, that will install them again on your device.




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Super Contributor
Dankees
Posts: 266
Registered: ‎03-10-2009
My Device: Not Specified

Re: I Lost My "Word To Go" & Notes...

I did what you said, I checked off "Documents To Go" and it didn't end up being added to my phone...?

Guru I
Xandrex
Posts: 18,404
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: I Lost My "Word To Go" & Notes...

after checking it, does it seem to install the application ?

are you sure the application is not installed after that ? do you see the applications in :

home screen >> options >> applications




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Super Contributor
Dankees
Posts: 266
Registered: ‎03-10-2009
My Device: Not Specified

Re: I Lost My "Word To Go" & Notes...

It is in: Home Screen >> Options >> Applications, but I can't find it in any of my folders to run.

Guru I
Xandrex
Posts: 18,404
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: I Lost My "Word To Go" & Notes...

hello,

 

then it means it is installed but somehow hidden.

If  were you I would use the default theme on the device, and reset the organization ofthe icons, and hide no icons.




The search box on top-right of this page is your true friend, and the public Knowledge Base too:
Super Contributor
Dankees
Posts: 266
Registered: ‎03-10-2009
My Device: Not Specified

Re: I Lost My "Word To Go" & Notes...

How do I reset the organization of the icons?

Guru I
Xandrex
Posts: 18,404
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: I Lost My "Word To Go" & Notes...

 


Dankees wrote:

How do I reset the organization of the icons?


 

hello,

 

 

home screen >> menu >> options >> reset icon arrangement




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