Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Storm™

Reply
New Contributor
azeiren
Posts: 5
Registered: ‎11-22-2012
My Device: storm 2 - 9550

I cannot open app world even when im connected to a wifi

please help i cannot open app world and connect to the internet even with a wifi connection. I just recently upgraded my OS and app world and that's when all this started to happen.

 

Retired
FozzieBear
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: I cannot open app world even when im connected to a wifi

Hello azeiren,

 

Sorry to hear you are unable to open the BlackBerry App World™ storefront on your BlackBerry® smartphone.

 

Please reinstall the application by going to www.blackberry.com/appworld on the device browser. Let me know what happens if this fails to resolve the issue.

 

Thank you.


-FB


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Kudos! for those who have helped you.

Click "Accept as a Solution" for posts that have solved your issue(s)!