08-16-2009 04:07 AM
I have recently updated my BB storm but I started, from the beginning, to have a problem with the locking function. It works just for few seconds then the smartphone unlock itself and stays with the screen on until I put it into its pocket.
Any suggestion about the reason??
08-16-2009 10:45 AM
Hi there!
RIM has adjusted the method that the non-password protected locking method works. It seems that about half the people like the new way, and the other half want the old way back...I'm not sure RIM can have a "correct" decision on the matter. But, from what you describe, it may be working as presently designed (and there are no settings available to change it). If I recall, it will unlock by pressing anything at all...device password protection blocks that easy unlocking situation.
Hope that helps!
Cheers!
button inside of their post. Further, if you are the original poster (OP) and your issue is solved, please remember to (on the post that is the solution) click the "Accept as Solution" button so that others can more easily find it. Cheers! Oh...and FWIW...I am not a RIM employee...and these forums are user-to-user...not user-to-RIM.
08-16-2009 11:28 AM
Hi sdgardne!
Thanks for you support! I perfectly understand what you mean but I guess the problem was the software.
I have installed a new theme for the storm few hours ago and suddenly It started to work again perfectly, although just with the new theme.
Then I reset the old theme and it restarted to work that one too. So I hope my problem is definitly solved.
Hope these suggestion can be useful for the others!
Thank you and good bye!