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BlackBerry® Storm™

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New Contributor
v_italian
Posts: 4
Registered: 08-16-2009

Locking problem!

I have recently updated my BB storm but I started, from the beginning, to have a problem with the locking function. It works just for few seconds then the smartphone unlock itself and stays with the screen on until I put it into its pocket.

 

Any suggestion about the reason?? 

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Guru III
sdgardne
Posts: 26,756
Registered: 11-28-2008
My Carrier: AT&T

Re: Locking problem!

Hi there!

 

RIM has adjusted the method that the non-password protected locking method works. It seems that about half the people like the new way, and the other half want the old way back...I'm not sure RIM can have a "correct" decision on the matter. But, from what you describe, it may be working as presently designed (and there are no settings available to change it). If I recall, it will unlock by pressing anything at all...device password protection blocks that easy unlocking situation.

 

Hope that helps!

 

Cheers!



Occam's Razor nearly always applies when troubleshooting technology issues!
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New Contributor
v_italian
Posts: 4
Registered: 08-16-2009

Re: Locking problem!

Hi sdgardne!

Thanks for you support! I perfectly understand what you mean but I guess the problem was the software. 

I have installed a new theme for the storm few hours ago  and suddenly It started to work again perfectly, although just with the new theme.

Then I reset the old theme and it restarted to work that one too. So I hope my problem is definitly solved.

 

Hope these suggestion can be useful for the others!

Thank you and good bye! 

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