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Jamawi
Posts: 1
Registered: ‎06-03-2009
My Device: Not Specified

Lost data connectivity after OS upgrade

Im new to the board and I live in Jamaica. I upgraded to .148 but now have no data connectivity and my edge icon is now all in lower case. I asked my carrier (Digicel) to resend my service books but no change. I went through options and mobile network to ensure I was on the correct settings (2g&3g) too.Does anyone know if I have a wrong setting or whether I need to just downgrade to .75?

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JSanders
Posts: 82,489
Likes: 22,612
Solutions: 5,825
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Lost data connectivity after OS upgrade

You are on a 9530 on a GSM carrier?

 

You can always try the service books yourself.

 

1. Options > Advanced > Host Routing Table > Menu > Register.

2. Resend your service books from your carrier BIS site.
http://www.blackberryfaq.com/index.php/Where_can_I_log_into_my_BIS_account%3F

3. With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot




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