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BlackBerry® Storm™

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New Contributor
lisajay
Posts: 2
Registered: ‎07-11-2012
My Device: Blackberry Storm 9530
My Carrier: T-Mobile

MMS OPTION is missing?

[ Edited ]

I have an unlocked blackberry storm 9530 for TMOBILE. The retailer said that my phone has picture messaging. Well, it doesn't have that option. It only has the SMS option. I've searched everywhere for an answer but, I was unable to find one and I really need help. Also, my BBM doesnt work. & I don't have internet on my plan. HOWEVER, MMS and BBM option is still suppose to work. PLEASE HELP! Thanks x 

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Developer
simply_abhik
Posts: 403
Registered: ‎05-03-2012
My Device: 9300 3G Curve
My Carrier: Tata Docomo

Re: MMS OPTION is missing?

Hi lisajay,

 

Welcome to the BB Community...

 

Regarding MMS, u do have that in ur BB...Like other mobiles, in BB u dnt have another option to change SMS to MMS, its auto changeable...when u wanna send any MMS, do as u do when u send SMS n just click the BB button n go to "attach" n select picture, video etc what u wanna send, ur SMS will automatically change to MMS...

 

Regarding BBM service, normally u need some plan which supports BBM...check with ur service provider that the plan ur using supports BBM or not...normally BIS service includes all BB services...

with regards
simply abhik...
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New Contributor
lisajay
Posts: 2
Registered: ‎07-11-2012
My Device: Blackberry Storm 9530
My Carrier: T-Mobile

Re: MMS OPTION is missing?

Nothing changed.... There is no MMS option at all. Plus, I downgraded to 4.7 and there's still no option. Now when I try upgrading to 5.0 again i can't :smileysad: :smileysad:
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Developer
simply_abhik
Posts: 403
Registered: ‎05-03-2012
My Device: 9300 3G Curve
My Carrier: Tata Docomo

Re: MMS OPTION is missing?

Hi,

 

The best thing for u to do is to take ur BB to a BB service center and get it checked by the professionals... 

with regards
simply abhik...
_______________________________________________________________________________________________
Please click "Accept as Solution" if your issue has been solved and to give thanks/appreciation, click thumbs up... :Yes:
For BB OS update: http://us.blackberry.com/software/smartphones/update.html
BB Simulators: http://us.blackberry.com/sites/developers/resources/simulators.html
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Developer
simply_abhik
Posts: 403
Registered: ‎05-03-2012
My Device: 9300 3G Curve
My Carrier: Tata Docomo

Re: MMS OPTION is missing?

Hi,

 

I just found out one more option, should give it a try,if it too doesnt work then follow the instruction in my last post...

 

Go to Text Messages -> Options -> Under "send text-only message  as:" u will find 3 options,choose "always mms"...normally this option remains as "automatic"

with regards
simply abhik...
_______________________________________________________________________________________________
Please click "Accept as Solution" if your issue has been solved and to give thanks/appreciation, click thumbs up... :Yes:
For BB OS update: http://us.blackberry.com/software/smartphones/update.html
BB Simulators: http://us.blackberry.com/sites/developers/resources/simulators.html
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