BlackBerry® Storm™

[jrgisme]

My Storm just stopped attaching photos correctly in an MMS message.  Photos show up as either a plain white or light blue box.  Any ideas on why this is happening?

I did try sending the message anyway and it comes up blank on the other person's phone too.

[JSanders Resident Expert]

With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.

Test it again.

If still a problem. on your BB device > options > advanced > service books.

Find and delete both (2) of the MMS service books. One will be MMS Transport and the other MMS client.

Then, Options > Advanced > Host Routing Table > Menu > Register.

if still nothing... resend your service books from your carrier BIS site.
http://www.blackberryfaq.com/index.php/Where_can_I_log_into_my_BIS_account%3F

[jrgisme]

Tried all of that...still nothing.  Thanks for the tips though.  Anyone have any other thoughts?

[coolied]

Are you running a leaked OS? Or the official 4.7.0.75?  There is a MMS forwarding bug in one of the leaked firmwares, I believe.