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When I play music file I don't see the progress bar. When the music finish I see it, it is visible. That means during playing I can not forward or rewind the music file. How can I correct this. I have 18.104.22.168
During media playback, tap the screen but do not click...that brings up the progress bar. (and, if you tap again, makes it go away)
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.