06-05-2013 11:18 PM
hello guys, im still new here, i found a problem with my storm, i have read about the host routing table on the bold forum, but i dont think there's one here in the storm forum.
so i would like to ask the admin or anyone that can help me, because i have just arrived in abu dhabi, and i bought the DU sim card and i already activated the Blackberry package, and the blackberry logo on the signal is not there, but i can do whatsapp and and can browse without problem, but the twitter for blackberry and BBM are not working.
i have been searching for the solution and i have also contacted the customer service of my carier and they told me to register from host routing table, and it didnt fixed it, so i went and search the internet for a solution, and i found that the problem is from my device, and from what i read in the Bold Forum i need to ask for assistance from the blackberry support, so please anyone if you could help me, its really frustrating, because i cant contact my family through bbm
thank you so much i'll be checking the forum regularly to find any solution
06-11-2013 02:29 PM
Welcome to the BlackBerry® Support Community Forums.
This issue may be caused if the wireless service provider has not correctly provisioned the BlackBerry smartphone for BlackBerry data services. Please see here:
Unable to receive service books and no entries are displayed on the Host Routing Table on the BlackBerry smartphone http://btsc.webapps.blackberry.com/btsc/KB12287