BlackBerry® Storm™

[junagy]

I don't know what to do....my storm keeps freezing. When it happens I cannot answer/make calls, check emails, etc. The only way for it to start to work again is if I remove the battery and put it back on...

Can someone help me, please!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 

[sdgardne]

Hi and Welcome to the Forums!

It seems that your ! key is stuck...oh wait, that's not it!

More information please...like, exactly, what does freezing mean? Is there a little clock in the center of a white screen? What exactly do you do when it freezes? Or is it totally random? What is the interval between freezes? Minutes? Hours? Weeks? Oh, and what specific model is your Storm -- 9500 or 9530? Oh, and what device OS are you on? Oh, and what carrier are you with?

A few more details and perhaps we can help.

Cheers!

[drizzt09]

if you notice it starting to do this but can still get some ability to do something (difficultily)

click on menu button and switch application, see what applications are int he list and tell us here

[junagy]

Thanks for your fast reply!

Indeed there is a little clock in the center of the screen...and it is driving me nuts.. It happens randomily and it happens at least 2x day. 

I have the Storm 9530 with verizon .

I guess the O.S is v 4.7.0.148 

I hope that this can help you to help me   

Message Edited by junagy on 08-14-2009 08:48 PM

[KingCobra]

Do you have alot of "third party" applications running in the background? Press Blackberry button 5 icons suppose to appear Browser, Home, Blackberry Mesenger, Phone, and Messages. "Close" programs, not escape, or end? In browser, or email server, press Blackberry button, small screen pops up, press CLOSE to stop browser, etc.