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BlackBerry® Storm™

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New Contributor
sianyk
Posts: 2
Registered: ‎03-15-2009
My Device: Not Specified
Accepted Solution

New Message symbol stays on screen,even though I have no new messages HELP!

Can anyone help me, I have the new massage symbol telling me I have two new SMS messages, yet, I dont have any new ones in my inbox at all, how do I get rid of the symbol as it's starting to really bug me!
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Developer
dognose
Posts: 51
Registered: ‎11-27-2008
My Device: Not Specified

Re: New Message symbol stays on screen,even though I have no new messages HELP!

This happens for me, too.

 

Look up your missed phone calls, and check all as read, then it should dissappear.

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New Contributor
sianyk
Posts: 2
Registered: ‎03-15-2009
My Device: Not Specified

Re: New Message symbol stays on screen,even though I have no new messages HELP!

Hi, thanks for your response. Still no luck in getting rid of it, have deleted ALL my messages, checked my call log, and the **bleep** thing is still showing as 2 unread messages! SOO ANNOYING!!
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Super Contributor
GMAN58
Posts: 257
Registered: ‎01-12-2009
My Device: Storm II 9550 OS 5.0
My Carrier: Verizon

Re: New Message symbol stays on screen,even though I have no new messages HELP!

Hello. This has been posted before. You have to check the messages folder and the SMS/MMS folder from the menu. Delete everything in both. Also the missed call log will show as well. Delete and the message icon will turn off.
If I or any one else helps resolve your issue, please click the KUDOS!!

REMEMBER TO RESOLVE YOUR THREAD! PLEASE ALWAYS CHECK THE ACCEPTED SOLUTION ON THE POST THAT RESOLVES YOUR PROBLEM SO OTHERS MAY USE IT TOO!
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alz
Contributor
alz
Posts: 23
Registered: ‎01-15-2009
My Device: Not Specified

Re: New Message symbol stays on screen,even though I have no new messages HELP!

Also, if u are signed in AOL at 2 locations u will get a message in ur AOL mailbox
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Visitor
MickR
Posts: 1
Registered: ‎10-01-2010
My Device: Blackberry 9300
My Carrier: Virgin

Re: New Message symbol stays on screen,even though I have no new messages HELP!

Go to OPTIONS/ PHONE OPTIONS/ CALL LOGGING and select NONE and save. This got rid of my symbol showing number of missed calls with New Message symbol.

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