BlackBerry® Storm™

[sdgardne]

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RGB47 wrote:

sdgardne ... that's what I kind of think (when I went back to the Verizon store yesterday and talked to tech support, they pulled the battery and then started the phone back up ... we stood there for at least 5 mins talking and watching the white screen, and then he pulled the battery again and we started talking about the BB Curve) ... just now at the point of which way do I want to go without getting stuck after the 30 days ... thanks for your input!

Bob

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FYI -- the batt-pull reboot time is very very long...10 minutes is not unreasonable. 5 is way to short.

[tanzim]

Well BOB decision is yours as I mentioned. Considering your dilemma I think you would be better of buying Curve/Bold as they are stable in performance.

[RGB47]

Thanks to all who offered info and advice, I really do appreciate it a lot. At this time I am leaning towards swapping this Storm in on another ... I really think something is not right with this unit and am willing to give another Storm a try. Hopefully I am right in my guess on this one I have right now. Again, thanks to all for your help.

Bob

[lulu555]

I too just wanted to say thanks to everyone posts. I didn't realize you had to dial *228 each time you travelled. That's good advice. I too often experience the dreaded white screen. I didn't know what that was. And while I live in NJ and haven't left the state yet, that happens to me from time to time. So hopefully after I try that trick I will be back to normal. I am a new Verizon and new BB owner and have lots of issues that I am tending with. Only down to 2 now.

Answering seems to be a constant concern. (key rarely works both hard and screen)

And lots of times I have callers on the other end who suddendly can't hear me.

Very frustrating, but my town is holding a BB class this week and I'm going to see what they say might be solutions! I think this board though is full of great responders! Thanks everyone on behalf of a newbe.

[Laptitesouris]

Lulu555, if your callers can't hear you at some point it might be because you've accidentally turned yourself to mute while talking. Indeed it happened to me very often because I used to press the phone against my cheek while talking and thus my cheek would just press randoms keys !! Try to download a screen locker.

[djrupey]

I'm in the UK on Vodafone and a Storm 9500, which is not quite the same animal as the 9530 on Verizon. So I can't really recommend anything other than what others have already done. But if it is any consolation to you I've had my Mexican-built Storm since early December, the OS is .76 (I'm waiting for the next official update which is imminent, I'm told) and it has given me minimal problems. It has been a steep learning curve, but worth it. Learning how to conserve battery life was the first major problem ( long initial charges, switch off GPS and other things not needed all the time, adjust screen brightness and parameters etc), followed by learning to use the touch-screen keyboard(s). It's been worth it and I really love my Storm now.   

So if you like the Storm as a device, give it another go, with another unit if necessary, in case yours is defective; it's obvious from reading these BB forums that the Storm was launched prematurely, with some manufacturing quality control and lost of software issues.  Hopefully RIM will put this right before lots of users such as yourself abandon it. Nevertheless, in forum polls, 80% or so of users are happy with the Storm, so there is cause for optimism!

[steveabenton]

*228 only one time.

Live in SC

flew to Atlanta, Ga

Flew to NY, NY

Flew to Burlington, Vt

Drove to Qubeck City

and return and never a problem even in Canada

lol

[RGB47]

dj ... thank you for your information, input, and encouragement. I have decided now to simply stay with the Storm (a new one today), but as I like it (my first BB) and from feedback I have received, plus reading other forum posts, I feel good about now sticking with it. I am sure as time goes on, with updates, etc., it will only get better. This forum, with the great feedback to questions, is terrific ... it really helped me to put things into perspective on my problems. Thanks. Take care.

Bob

[djrupey]

Thanks Bob, that's good news for your Storm, and hopefully for you!

[sdgardne]

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steveabenton wrote:

*228 only one time.

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Small correction, if you don't mind. (VZW-specific, this info is) *228 option 1 (full programming) is one time (though never a bad idea after an OS update). But, option 2 should be done regularly to update your roaming profile and make your phone aware of any new towers and new areas. I tend to do option 2 once a month plus whenever I travel to a new area. Can I swear that it makes a difference? No...but it also does no harm.