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BlackBerry® Storm™

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New Contributor
Posts: 2
Registered: ‎04-02-2010
My Device: Storm 9500
My Carrier: Vodafone UK
Accepted Solution

OS 5 upgrade stops while downloading modules

[ Edited ]

Hi there,

 

I'm trying to upgrade from OS 4.7 to OS 5.0 on my Storm. I've done OS upgrades before so I know the process, but every time the Desktop Manager gets to downloading module 304 of 358, it won't go any further. Has anyone got any advice?

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Guru II
Posts: 19,394
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.1.2582; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: OS 5 upgrade stops while downloading modules

Are you doing an automatic web update?

 

If so, try downloading the OS manually from your carrier and use Loader.exe found in c:\program files\common files\research in motion\apploader to install to the device.

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New Contributor
Posts: 2
Registered: ‎04-02-2010
My Device: Storm 9500
My Carrier: Vodafone UK

Re: OS 5 upgrade stops while downloading modules

[ Edited ]

Thanks John, this worked for me - FINALLY! I also deleted the vendor.xml file from the same Program Files folder as I'd downloaded the OS from a different carrier. But launching the update through Loader.exe worked like a charm.