05-11-2011 08:46 PM
I cannot get any volume on my phone during a phone call unless I turn on Speaker phone. I have checked the mute, etc. Any suggestions. Worked fine Monday night and Tuesday morning did not work.
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05-23-2011 02:06 AM
I think you can try two things :
the soft reboot, and if it does not work, the hard reboot. Don't worry, you can't lose data with these two reboots. Soft reboot : 1) Hit the three following keys at the same time : - Alt - Right Shift - Delete 2) wait 2 minutes for the Blackberry to wake up.
Hard reboot :
1) your Blackberry device is on
2) remove the battery and wait for a minute
3) Put the battery back
4) wait 5 minutes for the device to wake up.
Please tell us if it works for you.