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BlackBerry® Storm™

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Visitor
pupa
Posts: 1
Registered: 04-05-2009

Problem with Ring Tones - doesn't work :(

Hello,
 
I have a problem with ring tones. I can't set any ringtone and I also can't use Try it, when setting ring tone.

When I go: Sounds - Set Ring Tones/Alerts - Phone - Ring tone (when I brows ring tones they are not playing) - Try it (there is only red light and silence)

 

Can't play ringtones, but can play vibration.

 

Don't know what to do? Please help. 

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Elite I
Krypto
Posts: 5,875
Registered: 01-14-2009
My Carrier: Telus

Re: Problem with Ring Tones - doesn't work :(

It sounds like your phone may be missing the ring tones.  Is this a new phone?  Try browsing through the phone using the media player.  Can you find any ringtone files there?

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If your issue is resolved, don't forget to click the Solution button on the resolution!

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New Member
ClassicJazz
Posts: 1
Registered: 07-24-2009

Re: Problem with Ring Tones - doesn't work :(

I had the same problem when I upgrade to highest software. Then I downgrade to previous version and the problem was fixed.

 

Success!!!

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New Contributor
Joshberry
Posts: 4
Registered: 08-16-2009

Re: Problem with Ring Tones - doesn't work :(

I have this problem too and it even intermittently just vibrates and doesnt make a sound which is really irritating.

 

How do you downgrade your software and are there any cons doing this? I dont have a USB cable (in process of ordering a new one) does it require to be hooked up to a pc?

 

Cheers

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