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BlackBerry® Storm™

New Member
Posts: 1
Registered: ‎11-25-2012
My Device: Storm 2 - 9550
My Carrier: 914-292-2824

Removing my callback number from the sms text feature

I have transferred my current wireless number to a new phone and I want to ensure my blackberry storm 2 is wiped clean which I've completed but my callback number is still displayed in the SMS Text feature.

Hall of Famer II
Posts: 53,072
Registered: ‎11-28-2008
My Device: Z10/Z30/Q10 (, Playbook (
My Carrier: TMobile USA

Re: Removing my callback number from the sms text feature

Hi and Welcome to the Community!


Depending on what you intend to do with it, this KB may or may not be applicable:

  • KB05099 Steps to take before selling or after buying a previously owned BlackBerry smartphone

In any event, "wiped clean" can mean many different things...please tell us exactly which method you used.


Good luck and let us know!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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