Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Storm™

Reply
Visitor
Posts: 1
Registered: ‎08-02-2013
My Device: storm 9550 , 2004

STORM 9550 PROBLEM

Hie

I have blackberry storm 2 9550 verizon, the problem is its not giving me summary after call.it displays SUPPLEMENTARY SERVICE ERROR:UNKWON ALPHABET.


Please help me becouse i still love my cellphone.

Elvis N
Developer
Posts: 1,061
Registered: ‎06-11-2013
My Device: Bold 9700, 9790, 9900, Curve 8520, 9360, Blackberry Z10 | iPhone 5S

Re: STORM 9550 PROBLEM

Hello elvisarnold,

 

Welcome to the forums. 

 

In this case we can try to reload the software on the BlackBerry® smartphone to make sure it is running the latest version and there are no issues with the OS.

Here is how to backup your BlackBerry smartphone http://bbry.lv/oPVWXc

Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.

Link: http://www.blackberry.com/btsc/KB03621

Once completed test it and proceed with a selective restore, here is how to restore http://bbry.lv/qgQxLo

Hope this helps. Have a good day.

 

 

VIA | Administrator

 

_______________________________________________________________________________________________
Please thank those who help you by clicking the original button.
If your issue has been solved, please resolve it by marking "Accept as Solution"